CANCELLATION AND REFUND POLICY

🔹 EDIGITALSTOCK.COM – Refund & Returns Policy

Last Updated: January 2026

At eDigitalStock.com, customer satisfaction is our priority. We provide digital, consulting, and technology-related services with a commitment to transparency and service quality.

By completing a payment on our website, you agree to this Refund & Returns Policy and our Terms & Conditions.

1) 100% Satisfaction Guarantee

We offer a 100% satisfaction guarantee.
If you are not satisfied with our services, you may request a full or partial refund within 24 hours of your transaction, provided that the service has not been fully delivered or completed.

2) Refund Eligibility

Refund requests are subject to the following conditions:

  • Requests must be submitted within 24 hours of payment.

  • Services that have been fully delivered, completed, or credited may not be eligible for a refund.

  • Refunds are reviewed and processed manually by our support team.

  • Refunds are issued only to the original payment method.

3) Partial Refunds

If a service has been partially delivered at the time of cancellation, a partial refund may be issued based on the portion of the service not yet completed.

4) Refund Processing Time

Approved refunds are processed within 5–10 business days.
Processing times may vary depending on your bank or payment provider.

5) Chargebacks & Disputes

Before initiating any dispute or chargeback, customers agree to contact our support team.

We maintain records including:

  • transaction confirmations

  • service delivery logs

  • communication records

Unauthorized or abusive chargebacks may result in account restrictions.

6) Contact Information

For refund or cancellation requests, contact:

📧 edigitalservices23@outlook.com

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